Founded in 1928 by Jack Hadley and Herbert Ottaway our company has a long history of removals in East Anglia. With a single van Jack and Herbert offered a domestic removals service around Norwich.
More than a decade later the company offered its growing fleet of box vans to the war effort transporting RAF pilots and their equipment from Norfolk to Lincolnshire.
In the 1970s the company was bought by Leo Palmer, who diversified into haulage but the company was later sold again and in 2004 a management buy out led by myself resulted in the company being relocated to purpose-built premises in the heart of Norfolk.
Still a family-owned and run company today Hadley & Ottaway has eleven vehicles and an expert team of 30 staff, including 20 drivers all employed and fully trained to ensure the removal is completed efficiently and safely.
Our outstanding customer care and expertise has led to a large number of referrals and repeat clients who value Hadley & Ottaway’s premium service. Please do take time to look at those referrals on Which? and Referenceline.
At Hadley & Ottaway everyone cares about your move. Many of the removals and office staff have been with the company for years and really understand just how important it is for removal companies to make sure that everything goes smoothly with your relocation. Our experience means that we can make moving home or office as seamless as possible, relieving you of any stress or worry during the moving period.
Unlike many other removal companies we go that extra mile such as the storing of plants and pots in our bespoke plastic bins and allocating one of our senior staff to drive your car to your new home so you don’t have the stress of having to do so.
At Hadley & Ottaway we have a rigid green policy meaning we use recycled materials wherever possible and recycle as much of the packaging that we can’t reuse. Our ‘Green Policy’ which means we not only buy in materials that have been recycled but send a lot of our own used materials away for recycling.
At Hadley & Ottaway, every member of our team is professionally trained and committed to our outstanding customer service standards, ensuring our clients’ experience of moving house is positive and pleasurable. We are confident that you will enjoy working with our team.
Managing Director
Director
General Manager
Senior Sales Executive
Office Manager
Operations Manager
Removals Coordinator
Customer Services Assistant
Customer Services Assistant
Senior Foreman
Removals Foreman
Office Dogs Body
Junior Dogs Body
Here you'll find recent and older news articles about us and our removal and storage services.
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Our in-house training enables our team to learn and practice the skills so important to their craft.
View our team of expert removals staff in action across a variety of removals across East Anglia.
View GalleryMeet our expert team of 30 staff, including 20 drivers, all of which are all fully trained.
Meet The TeamOur office will be open from 9:00 am to 2:00 pm on Tuesday 24 December 2024 and then we close for the Christmas Break.
We will re-open with our normal office hours of 9:00 am to 5:00 pm Monday to Friday on 2nd January 2025